How to Claim Warranty on Flipkart for Washing Machine?

If you’ve been using your washing machine for a while now and it’s started giving you some problems, you might want to consider claiming a warranty from Flipkart. This is especially true if the machine is still under warranty period.

One of the most common challenges people face when trying to claim a warranty on Flipkart is not knowing what information to provide.

In addition, some people find it difficult to get in touch with Flipkart’s customer care. If you’re facing any such difficulties, don’t worry – we’ve got you covered.

In this article, you will learn:

  • Steps you need to follow to claim the warranty
  • Contacting Flipkart through the right channel
  • Escalation matrix

Let’s get started.

Go to Flipkart Mobile App

To Install the app on mobile go to the Google Play Store, search for Flipkart, and install it. Lastly, enter the registered details to sign in.

If you are using an iOS device, the steps are similar. All you need to do is go to Apple Store and search for the Flipkart app and then install it.

Click on the “My Orders” tab

Click on the “My Orders” tab on the bottom right corner of the app. You will be directed to a page where you can see all your previous and current orders.

Click on the ordered item and it will show you the details of that product like date of purchase, seller name, etc.

Download the invoice

Search for the invoice option and download it. The invoice will act as proof of purchase and will speed up the claim process.

Scroll down to see “Need Help?” Option

Scroll and find the “Need Help?” option.

Once you go to the need help option, you will be taken to chat support, where you may be asked to enter details related to your product.

The chatbot will guide you on how to claim a warranty for specific models of the washing machine.

Flipkart Email Address to Claim Warranty for Washing Machine

The email address to claim a warranty from Flipkart is support@jeeves.co.in. You can also call the Flipkart Customer Care Number at 1800 202 9898 to get help with your warranty claim.

If you still want to escalate your issue, you can always write to protect@jeeves.co.in

Note: The above email is usually functional between 9:30 AM to 6:00 PM IST (Between Monday to Saturday). Also, when writing to the above contacts, don’t forget to attach the invoice in all conversations.

Last but not least, if the complaints go unaddressed for a long time, you can write to grievance.officer@flipkart.com

Flipkart Customer Care Number to Claim Warranty for Washing Machine

You can start by contacting Flipkart on 1800 202 9898, if you don’t get the desired response, try dialing 1800-425-365-365 or 1800-102-5365 to get the claim registered.

Also Read: How to Troubleshoot a Portable Washing Machine?

Conclusion

Claiming a warranty from Flipkart is easy, but not always straightforward. If you’re experiencing difficulties with your claim, take the time to read this article and learn how to successfully get in touch with customer care or escalate your issue if it’s been ignored for an unreasonable amount of time. We hope these steps will help simplify the process to make/register warranty claim.