An OE error in LG washing simply means that the water is not draining as it should. So, when the washer is unable to drain the water during the wash cycle, an “OE” error code is triggered by the sensors in the washer.
It can be caused by a number of things, but the most common ones are a broken sensor or a clog in the washing machine’s draining system.
- OE errors are generally associated with a problematic drain pump, choked filters, faulty sensors, or issues with the control board.
- If the error is appearing randomly without any real cause, then try resetting the washer and see if that helps.
- Examine the hoses to see if they’re kinked or bent. If the hoses appear to be bent or kinked, get them corrected.
- If all the basic troubleshooting steps do not resolve the OE error, it’s best to contact a service technician to diagnose and repair the issue.
- Fixing an OE error can be as simple as resetting the washer or as complex as replacing the drain pump, sensors, and filters. Therefore, it’s recommended to consult an expert if the error does not go away after performing the basic troubleshooting steps.
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What causes an OE error code in LG Washing Machine?
Several factors can contribute to the occurrence of the OE error code in your LG washing machine. Here are some of the most common causes:
Clogged Drain Pump Filter
One of the common causes of an OE error code is a clogged drain pump filter.
Over time, lint, debris, and foreign objects can accumulate in the filter, obstructing the water drainage process.
Regular maintenance and cleaning of the drain pump filter can help prevent OE error occurrences.
Drain Hose Obstruction
Another common reason for the OE error is an obstructed drain hose.
Kinks, blockages, or even a foreign object in the drain hose can impede the flow of water, triggering the error code.
It’s crucial to ensure that the drain hose is free from obstructions and is properly positioned to facilitate smooth drainage.
In some instances, a faulty drain pump can be the culprit behind the OE error code.
If the pump is not functioning as it should, it may need to be inspected and possibly replaced to resolve the issue.
Excessive Detergent or Suds
Using too much detergent or an incompatible type can lead to excessive suds, which can also affect the machine’s ability to drain water properly.
Always use the recommended amount and type of detergent for your specific washer model to prevent OE errors.
Incorrect installation of the drain hose, such as setting it at an improper height or placement, can also lead to drainage issues and the appearance of the OE error code.
Make sure to follow the installation guidelines provided by LG support to avoid this problem.
How to Troubleshoot the OE Error Code?
If you’re facing the OE error code on your LG washing machine, don’t panic.
There are several DIY tips for fixing OE error code on your LG washing machine before calling for professional help.
Here are some troubleshooting steps you can follow:
Check the Drain Hose for Kinks or Clogs
The first step in resolving the OE error is to inspect the drain hose.
Look for any kinks, blockages, or foreign objects in the drain hose that could be hindering the water flow.
If you find any obstructions, remove them to allow for proper water drainage.
Check if there is any blockage or clogging in the pump filter due to any buildup of lint or other debris.
Most washing machines have a filter, and it’s important to clean it regularly because a clogged filter can cause all sorts of problems, from decreased performance to choking and leaking.
Here’s how you can clean your washing machine’s drain filter and the hose at the same time.
- Unplug the washing machine from the power source and shut off the water supply to it.
- Shift the washer away from the back wall to remove the drain hose from the back of the machine.
- When it comes to the drain filter, most filters are located behind a small access panel on the lower front of the machine.
- The best way to find the drain filter on your washing machine is to look in the user manual.
- Clean the filter with warm, soapy water and a soft brush or cloth; however, if it’s particularly dirty, you may need to soak it in a mixture of warm water and vinegar for a few minutes before scrubbing. Do not forget to clean the drain hose at the same time.
- Next, rinse the filter and hose thoroughly, then place them back in the machine.
- Prior to re-plugging the machine and turning on the water supply, ensure that everything is securely fastened.
If your washer still shows an OE error, try a reset cycle once again and see if it goes away.
Proceed to the next step below if you are not lucky enough to fix the “OE” error.
Faulty drain pump
The drain pump itself may have been damaged or turned faulty, and if this is the case, it will need to be either repaired or replaced by a professional.
However, if you have some experience troubleshooting electrical appliances, you can replace the drain pump yourself by using the right tools and the replacement part.
Make sure to refer to the user manual of your washing machine to locate the drain pump, and then proceed with the below steps carefully.
Step 1: Unplug the washing machine from the power outlet and turn off the water supply connections.
Step 2: Locate the drain pump with the help of the user manual.
Step 3: Place a large towel or bucket under the washing machine to catch any water that may drip out.
Step 4: Disconnect the drain hoses from the drain pump and remove any clamps or screws holding them in place.
Step 5: Ensure that the old drain pump is removed and the new one is placed properly. Make sure all hoses and clamps are reconnected properly.
Step 6: Plug the washing machine back in and turn it on to test that it is draining properly.
Note: It’s always a good idea to get the drain pump tested before planning to replace it. You can either test it on your own using a multimeter or take it to a professional.
Fault with the sensors
If the drain pump isn’t working, the problem might not always be with the drain pump itself. There is a good chance that the fault could be with the sensors or pressure switch that activates the drain pump.
A faulty sensor in a washing machine is another technical problem that needs some knowledge or expertise to diagnose and fix.
It’s also possible that the electrical wires are broken, which would stop the sensor from working, or that the sensor itself is broken.
That being said, replacing the faulty sensor is a relatively easy process and you can do it yourself.
Step 1: Unplug the washer
Start by unplugging your washing machine from power and disconnecting the water supply.
Step 2: Remove access panels
Next, move your washer away from the back wall and start removing the back panel of your washing machine using a Phillips head screwdriver to expose the wires and sensors.
Step 3: Locate and remove the sensor
Locate the faulty sensor and disconnect the wiring harness to remove it from the machine.
Before replacing the pressure sensor you can simply get it tested by a professional or you can self-test it using a multimeter.
Once you have decided that replacing the sensor is the best option for you, install the new pressure sensor and connect it to the wiring harness.
Be sure to secure all connections tightly so that the moisture cannot get in and cause further deterioration.
Step 4: Reinstall the washer
The next step is to reinstall the access panels and shift the washer to its place, followed by reconnecting it to the required supplies.
Step 5: Run a test cycle
Once the washer is plugged in, simply run a rest cycle to check if the washer drains like before.
Run Tub Clean Program
If your washer allows and is in a working state, try using your LG washing machine’s Tub Clean program to remove any accumulations of dirt and grime in the tub as well as in the drain system.
All you have to do is make sure the tub is free of any loads before adding a cup of baking soda or an appropriate cleaning solution.
Next, run the tub cleaning program and wait until it completes, and then check if this particular step was able to get rid of the OE error.
While you run the tub clean cycle, your washer may display “tCL” as an indication that the program is in progress.
So, don’t confuse the “tCL” code with another error on the machine.
If the above step does not work out for your washing machine, it is now time to clean the drain areas.
Note: In most cases, you may not be able to use the “tCL” feature if the washer is already showing an “OE” error. So, you can try to reset the washer, and if that does not work, proceed to the below steps.
Reset the Washer
Sometimes, a simple reset can resolve the OE error issue in the LG washer.
To reset the washer, unplug it from the electrical outlet, wait for about a minute, and then plug it back in.
This action can sometimes clear any control board glitches that may be causing the error.
Preventing the OE Error Code in the LG Washing Machine
Prevention is always better than cure, especially when it comes to appliance maintenance.
Here are some tips on how to prevent OE errors in LG washing machines:
Avoid Overloading the Washer
One of the simplest ways to prevent OE errors is to avoid overloading your LG washing machine. Overloading can strain the drain pump, making it difficult for the machine to drain water effectively.
Use the Correct Amount of Detergent
Using too much detergent can lead to excessive suds, which can interfere with proper drainage. Always use the recommended amount and type of detergent for your specific washer model to ensure smooth operation.
Clean the Drain Pump Filter Regularly
Regular maintenance of your LG washing machine includes cleaning the drain pump filter. This can prevent clogs and ensure that the machine drains water efficiently, thereby helping to prevent OE errors.
Error codes on a washing machine are a way to let the user know what might be wrong with the machine.
The appearance of frequent OE error codes on the LG washer can be avoided by simply keeping the washer clean, especially, the drain system.
Repairing or replacing washer parts can be tricky at times when it comes to switches and other electrical components. Therefore, it is best to consult a professional to fix a few errors in the washing machine that you aren’t sure about.
Before calling a professional, it’s best to try simple things like resetting the washer, unplugging and plugging it back in, cleaning the filter, or just checking the hoses for kinks.
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